Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you:

• Fill out an enquiry or booking form on our website
• Contact us via phone, email, or WhatsApp
• Subscribe to updates or newsletters
• Interact with us on social media

This may include your full name, phone number, email address, travel dates, group size, destination preferences, and any additional details you share with us.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, pages visited, and time spent on the site.

2. How We Use Your Information

We use the information we collect to:

• Respond to your safari enquiries and plan your wildlife getaway
• Send booking confirmations, itineraries, and travel updates
• Provide personalised recommendations based on your interests
• Improve our website and service quality
• Send relevant updates about new packages, tiger reserve seasons, and travel tips — only if you have opted in
• Comply with legal obligations

We will never use your information for purposes unrelated to wildlife travel planning without your explicit consent.

3. Sharing Your Information

My Jungle Junction does not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Safari lodges and resorts — to confirm bookings and arrange your stay
• Transport partners — for airport transfers and safari vehicle arrangements
• Forest department portals — to apply for safari permits on your behalf
• Payment processors — to securely process transactions
• Legal requirements — if required by law or government authority

The travel partners listed above are bound by confidentiality and are not permitted to use your data for their own marketing purposes. Advertising and measurement providers are covered separately in section 4 below.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site.

We use cookies for:

• Remembering your preferences and enquiry form data
• Analysing website traffic via Google Analytics
• Improving site performance and content relevance

You can disable cookies in your browser settings at any time, though some features of the site may not function as intended.

Advertising and Campaign Data

When you reach our website through an online advertisement, we record the advertising identifiers attached to that visit — including the Google Click Identifier (gclid) and campaign parameters such as utm_source, utm_medium and utm_campaign — and store them alongside the enquiry you submit. We use this to understand which campaigns lead to genuine enquiries.

Where advertising or conversion-measurement tags are active on our site, this information may also be shared with Google for campaign measurement and optimisation, subject to Google’s own privacy terms. You can opt out of personalised advertising through your Google account settings or your browser’s cookie controls.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at info@myjunglejunction.com. We will respond within 30 days.

6. How Long We Keep Your Information

We keep enquiry and booking details for as long as needed to plan and deliver your travel arrangements, and afterwards only for as long as required for legal, accounting, tax or dispute-resolution purposes. Information that is no longer needed for these purposes is deleted. You may ask us to delete your details at any time using the contact options below.

7. Data Security

We take reasonable precautions to protect your personal information from unauthorised access, disclosure, or misuse. Our website uses HTTPS encryption and we restrict access to personal data to authorised team members only.

However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Children's Privacy

Our services are intended for adults planning wildlife travel. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

9. Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us.